Decision details

Annual Comments, Compliments and Complaints Report

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Decision:

The Cabinet considered a report of the Chief Executive providing performance information about comments, complaints and compliments received across the Council for 2017-18.

 

Resolved:

 

That the Council’s performance in respect of comments, complaints and compliments for 2017-18 be noted and the report at Appendix A to the submitted report be referred to each Scrutiny Committee and the reports at Appendix B and Appendix C be referred to the People Scrutiny Committee.

 

Reasons for Decision:

 

To note the Council’s performance in respect of comments, complaints and compliments for 2017-18.

 

Other options:

 

None.

 

Note: This is an Executive Function

Referred direct to the relevant Scrutiny Committees.

Cabinet Member: Cllrs Lamb, Cox and Boyd (as appropriate).

 

 

Report author: Joanna Ruffle

Publication date: 21/09/2018

Date of decision: 18/09/2018

Decided at meeting: 18/09/2018 - Cabinet

Accompanying Documents:

 

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