Decision details

Community Response Service & Telecare Charging System - Consultation

Decision Maker: Cabinet

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: No


The Cabinet considered a report of the Executive Director (Adults and Communities) presenting the outcome of the consultation concerning the proposed changes to the telecare monitoring service within adult social care.


The Cabinet also received a supplementary paper setting out the feedback from the People Scrutiny Committee on 27th February 2024.




1. That the outcome of the public consultation on the proposed changes to the telecare monitoring service and the Council’s recommendation for the introduction of a contributory charge, be noted


2. That the recommended changes to the charging arrangements for the Telecare Monitoring Service, be approved.


3. That it be noted that the results of the consultation will be published on the website and those affected by the charge will be notified by letter.


Reasons for decision:


The Telecare Monitoring Service has been identified as a service which would benefit from revisiting its charging structure which at present is free for customers who go through the Council’s adult social care service.


Other options:




Note: This is an Executive Function

Not eligible for call-in

Cabinet Member: Cllr Nelson


Report author: Mark Harvey

Publication date: 20/03/2024

Date of decision: 04/03/2024

Decided at meeting: 04/03/2024 - Cabinet

Accompanying Documents:


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