Decision details
Annual Comments, Compliments and Complaints Report
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
Decision:
The Cabinet considered a report of the Chief Executive providing performance information about comments, complaints and compliments received across the Council for 2017-18.
Resolved:
That the Council’s performance in respect of comments, complaints and compliments for 2017-18 be noted and the report at Appendix A to the submitted report be referred to each Scrutiny Committee and the reports at Appendix B and Appendix C be referred to the People Scrutiny Committee.
Reasons for Decision:
To note the Council’s performance in respect of comments, complaints and compliments for 2017-18.
Other options:
None.
Note: This is an Executive Function
Referred direct to the relevant Scrutiny Committees.
Cabinet Member: Cllrs Lamb, Cox and Boyd (as appropriate).
Report author: Joanna Ruffle
Publication date: 21/09/2018
Date of decision: 18/09/2018
Decided at meeting: 18/09/2018 - Cabinet
Accompanying Documents: