Issue - meetings
Annual Report - Comments, Compliments and Complaints - 2015/16
Meeting: 10/10/2016 - Place Scrutiny Committee (Item 327)
327 Annual Report - Comments, Compliments and Complaints - 2015/16 PDF 84 KB
Minute 265 (Cabinet Book 1 Item 9 refers)
Referred direct by Cabinet to all 3 Scrutiny Committees
Called in by Councillors Gilbert and McDonald
Additional documents:
- Appendix A, item 327 PDF 199 KB
- Appendix B, item 327 PDF 178 KB
- Appendix C, item 327 PDF 128 KB
- Annexe 5, item 327 PDF 28 KB
Minutes:
The Committee considered Minute 265 of Cabinet held on 20th September 2016, which had been referred direct by Cabinet and called-in for scrutiny to all three scrutiny committees, together with the report of the Corporate Director for Corporate Services presenting the annual report on compliments and complaints received throughout the Council for 2015/16.
Resolved:-
That the following decision of Cabinet be noted:
“That the Council’s performance in respect of compliments, comments and complaints for 2015-16 be noted.”
Note: This is an Executive Function
Referred direct to all three scrutiny committees
Executive Councillors – Lamb, Salter and Courtenay